mcp:// built · for · shopify · merchants

    The AI operating system
    for Shopify merchants.

    Context for every role in your store. Governance on every action across your stack. Agentic workflows for merchandising, marketing, finance, ops, and support — live in a single day.

    On Belay — Overview
    On Belay overview dashboard
    All Things BBQ
    Clive Coffee
    True Leaf Market
    LuminAID
    Cased
    Mistobox
    Black Rabbit Service
    All Things BBQ
    Clive Coffee
    True Leaf Market
    LuminAID
    Cased
    Mistobox
    Black Rabbit Service

    // the platform

    Three layers. On top of your whole stack.

    Context, Governance, and Agentic Workflows — with 100 pre-wired integrations across Shopify and the apps merchants run on top.

    layer: context

    Context

    Every role on your team — merchandising, marketing, finance, ops, CX — gets Claude with brand voice, catalog knowledge, store strategy, and integration access loaded automatically.

    layer: governance

    Governance

    Scoped access per group. Approval gates before anything writes to Shopify, Klaviyo, or your ad accounts. Immutable audit trail across every action.

    layer: agentic

    Agentic Workflows

    Fieldsets run merchant workflows on autopilot — product descriptions, FAQs, SEO meta, daily performance briefs — all gated by human approval before publishing to your store.

    // HOW IT WORKS

    One setup. Every role gets Claude that knows how you work.

    Three things. That's the whole setup.

    Create functional groups for your store — Merchandising, Marketing, Finance, Ops, CX, Owner. Write the Claude role once: how it should think, what it knows about your brand, how it sounds.

    On Belay — Groups
    Product screenshot

    // fieldsets

    Merchant agent workflows you can turn on today.

    Pre-built for Shopify catalogs and storefronts. Brand-configurable. Gated by human approval before anything publishes.

    Advertising Analyst

    Account-level first-order ROAS, new-customer CAC, and the top moves to make on ad spend.

    // human approval required

    Product Optimizer

    AI-powered product FAQs, SEO meta, and product descriptions for your Shopify store. Generate, review, and publish with one click.

    // human approval required

    AI Visibility Engine

    AI-researched blog posts, FAQs, and SEO meta generated from your real content gaps. Daily LLM visibility tracking included.

    // human approval required

    Website Optimization Agent

    Every Monday, see exactly which pages are bleeding revenue — and get a ranked action plan to fix them.

    // human approval required

    Competitive Intelligence

    Track competitor inventory, velocity, and pricing on the SKUs you both sell. Daily head-to-head dashboard comparing your sales against competitor velocity.

    // human approval required

    Customer Analytics

    Weekly cohort, retention, and LTV dashboards built from your Shopify and GA4 data. Trust your customer numbers like you trust your MRR — refreshed every Monday.

    // human approval required

    // build your own

    Bring your own agents. Governed by default.

    Every agent your org runs — fieldsets, custom builds, one-off automations — lives in one place. Scoped with permissions, running on schedules, and fully visible across your organization. Coordination and token efficiency, built in.

    01

    Pick the output

    Reporting · Analysis · Recommendations · Actions

    02

    Choose integrations

    Shopify, Klaviyo, GA4 — anything your org has connected

    03

    Use AI suggestions

    Pre-built agent templates ranked for your stack

    04

    Configure guardrails

    Approval gates, service identity, output delivery

    05

    Deploy & schedule

    Runs on autopilot. Logged. Visible to the whole org.

    All agents in one place

    Fieldsets and custom agents share one home. No shadow automations spinning up across teams.

    Scoped with permissions

    Every agent runs as a service identity tied to a group. It can only touch what that group can touch.

    Running on schedules

    Cron-based runs, event triggers, or on-demand. Approval gates pause anything that writes.

    Visible to your org

    Every run, every output, every token spent — surfaced in the activity feed. Coordinated, not duplicated.

    // IN PRACTICE

    A real Shopify merchant running On Belay.

    Clive Coffee — specialty espresso equipment on Shopify. Functional groups for every team, wired to the integrations they need. Every team member gets Claude that knows the catalog, the brand voice, and exactly what they're allowed to do.

    Marketing
    Creative
    Finance
    Customer Experience
    Supply Chain
    Tech
    On Belay — Clive Coffee
    Product screenshot

    // platform

    Everything a Shopify-native Claude deployment needs.

    Group-based context and permissions

    Define functional groups for your store — Merchandising, Marketing, Finance, Ops, CX, Owner. Each group carries its own Claude role, brand voice, store strategy, people guidelines, and integration scope.

    On Belay — Group Settings
    Product screenshot

    Scoped Shopify and app access

    Owners connect Shopify, Klaviyo, Stripe, Meta Ads, ShipStation, and the rest of your stack with credentials stored encrypted. Each group sees only the apps and scopes it needs.

    On Belay — Integration Scopes
    Product screenshot

    Approval requests and escalation

    When a team member asks Claude for something outside their permissions, Claude submits a structured approval request to org owners — including risk level and a suggested permission change.

    approval_request
    #OB-2847

    Marketing · Claude session

    group: marketing

    risk: medium

    requested action

    Publish 25 product description rewrites to Shopify

    suggested permission change

    shopify: readshopify: read + write (gated)

    Slack bot with full org context

    Team members can interact with Claude via DM or @mention in any channel where the bot is present. Claude loads their full On Belay context and responds in-thread.

    #marketing— Slack

    Jordan 9:14 AM

    @On Belay what were our top 3 SKUs by revenue last week?

    On Belaybot9:14 AM

    Context loaded for marketing · Clive Coffee. Pulling from Shopify…

    1 · Lelit Bianca V3 — $48,200

    2 · Niche Zero — $31,640

    3 · Acaia Lunar — $12,915

    onbelay.config.ts
    // The promise
     
    const onbelay = {
    setup: "1 day",
    context: "every role",
    governance: "every action",
    workflows: "on autopilot",
     
    result: "fully AI-enabled"
    };

    Built for Shopify. From day one.

    On Belay works through MCP — Model Context Protocol — available in Claude Desktop and claude.ai. Catalog, orders, customers, apps — wired in once, governed forever.

    1

    setup: 1

    6

    fieldsets: 6

    agents: ∞

    sessions: ∞

    // pricing

    Two flat plans. Unlimited seats.

    Every fieldset is included — no usage or per-publish charges.

    Standard

    $999/mo

    • Unlimited seats
    • Every functional group & role
    • All 85+ integrations
    • Every fieldset included
    • 14-day free trial, no card
    // most popular

    Managed

    $1299/mo

    • Everything in Standard
    • We set up your integrations for you
    • White-glove onboarding
    • Unlimited seats
    • Every fieldset included

    Your store.
    On AI autopilot.

    Context. Governance. Agentic workflows. The AI operating system for Shopify merchants — live in a single day.

    // built_for: shopify · setup: ~1d · approval: human